>>Private Tours & Experiences Barcelona | Privacy and Cookie Policy

Privacy Policy

Until now, the LOPD has been complying with data privacy issues, a law that as of May 25, 2018 is replaced by the General Data Protection Regulation (RGPD) of the European Union.

This Privacy Policy will be valid only for personal data obtained on the Website, not being applicable to information collected by third parties on other websites, even if they are linked by the Website.

With this, the Website expresses its commitment to maintain and guarantee commercial relations with the User in a secure manner by protecting their personal data and guaranteeing their right to privacy.

Personal information required by Website

In order to provide our services, we need some identifying information according to the service provided by the Website:

For opinions:

Name: to identify the User.
Email: to know the email from which the comment was made.

For orders in the online store:

Only the data that is required to manage an order will be requested.

Name and surnames: to manage the order.
NIF / fiscal code: to manage the order.
Address: to manage the order.
Postal Code: to manage the order.
Location: to manage the order.
Province: to manage the order.
Country: to manage the order.
Language: to manage the order.
Age: in case of legal restrictions on the service and to manage the order
Phone: to manage the order.
Email: to manage the order, send copies of the order and other communications related to the order.

For the private area of clients:

The client area is a private area. The person responsible for the Website will provide you with a username and password so that as a User you can access this restricted service, understanding that you accept all the legal conditions.

For the contact form:

Name and surname: to be able to answer the query.
Phone: to answer the query
Email: to answer the query

To make online payments:

In case of using a credit or debit card or a PayPal account to make the online payment of a service, the banking or financial data of the User involved in the payment are always managed directly by the providers indicated in the conditions section of payment and cancellation. Website will never have access to the User's bank details, unless expressly stated by the customer in payments by bank transfer.

Additionally, when you visit our Website, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.

Legitimation

Thanks to the consent, we can process your data, this being a mandatory requirement so that you can access the Website services correctly.

The user has his right to be forgotten when all his data is deleted from our database.

Category of the data

The data collected by the Website are not considered sensitive or protected data.

According to article 9.1 of the new general regulation of data protection of the European Union (RGPD) sensitive or protected data are considered personal data that reveal:

Ethnic or racial origin.
Political opinions.
Religious or philosophical convictions.
Union membership.
The treatment of genetic data.
Biometric data aimed at uniquely identifying a natural person.
Health related data.
<span >Data relating to the sexual life or sexual orientation of a natural person.
<span >We only work with the minimum identifying data to carry out our work: name, surname, address, telephone number, age, email, tax ID number.

Time of conservation of the data

The customer's data: name, phone, postal address, email, etc. will remain in our system what is legally and technically required for the normal operation of the Website, unless the User exercises his right to its elimination or update.

Application regulations

Since May 25, 2018, Website is governed by the General Regulation on Data Protection (RGPD) of the European Union. https://www.boe.es/doue/2016/119/L00001-00088.pdf

Security measures

The server is hosted by Digital Ocean LLC, the necessary technical and organizational security measures are implemented to guarantee the security of the User's personal data and thus avoid its alteration, loss and treatment and / or unauthorized access. This, given the state of the technology, the nature of the stored data and the risks to which they are exposed, come from human action or from the physical or natural environment. All in accordance with the provisions of the GDPR.

Likewise, Digital Ocean LLC has established additional measures in order to strengthen the confidentiality and integrity of the information on this Website. Continually maintaining the supervision, control and evaluation of the processes to ensure respect for the privacy of the data.

Digital Ocean data security

Rights exercises

Those Users who have provided their data to the Website may contact the owner of the website in order to exercise their right to access their data, rectification or deletion, limitation and opposition regarding the data included in their files. The method that the User must use to communicate with the Website will be through his registered email account in our web service.

The User may exercise their rights through communication addressed to the Website with the reference "Data Protection", specifying their data, proving their identity and the reasons for their request at the following address info@dbcntours.com.

Any information that we need to store by virtue of a legal, fiscal or contractual obligation, will be blocked and only used for said purposes instead of being deleted.

Modification of the privacy policy

Website reserves the right to modify the Privacy Policy, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Any modification of the Privacy Policy will be published at least ten days before its effective application.

Person in charge of the file and in charge of the treatment

The person responsible for the data file is the owner of the Website.

Services offered by third parties

To provide services strictly necessary for the proper functioning of the website, the following service providers comply with the applicable privacy policies:

Social Plugins

On our website we offer links and services to various social networks. If the user is a member of a social network and clicks on the corresponding link, the social network provider can associate his profile data with the information of his visit to the website.

Therefore, the user must be informed about the functions and policies related to the processing of their personal data of the corresponding social network. Whether you access our social networking sites or share information about them.

The user can at any time carry out the privacy policy of social networks, access and their profile.

Acceptance, consent and revocability

The User declares to have been informed of the present conditions on protection of personal data, accepting and consenting to the treatment thereof by the Website in the manner and for the purposes indicated in the Legal Notice.

At any time the User may revoke their data, but without affecting actions already carried out in the past, that is, without retroactive character.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information.

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Magento 2.x Default Cookies

The default Magento cookies are classified as Exempt / Non-Exempt to help merchants meet GDPR requirements. Merchants should use this information as a guide, and consult with legal advisors to update their Privacy and Cookie Policies as part of a comprehensive

The following cookies are used by Magento Commerce “out of the box” for on-premise and cloud installations. These cookies are required by functionality that is explicitly requested by the customer. To learn about the lifetime of session cookies, see: Customer Session Lifetime.

Cookie Name	Cookie Description
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.
guest-view	Stores the Order ID that guest shoppers use to retrieve their order status.
Login_redirect	Preserves the destination page the customer was navigating to before being directed to log in.
mage-messages	Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper.
Mage-translation-storage	Stores translated content when requested by the shopper.
Product-data-storage	Stores configuration for product data related to Recently Viewed / Compared Products.
Recently_compare_product	Stores product IDs of recently compared products.
Recently_compare_product_previous	Stores product IDs of previously compared products for easy navigation.
Recently_viewed_product	Stores product IDs of recently viewed products for easy navigation.
Recently_viewed_product_previous	Stores product IDs of recently previously viewed products for easy navigation.
Stf	Records the time messages are sent by the SendFriend (Email a Friend) module.
X-Magento_Vary	Configuration setting that improves performance when using Varnish static content caching.
Amz_Auth_err	(Used by Amazon Pay) Value “1’ indicates an authorization error.
Amz_Auth_logout	(Used by Amazon Pay) Value “1” indicates that the user should be logged out.
Form_key	A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).
mage-cache-sessid	The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to “true.”
mage-cache-storage	Local storage of visitor-specific content that enables ecommerce functions.
mage-cache-storage-section-invalidation	Forces local storage of specific content sections that should be invalidated.
persistent_shopping_cart	Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.
private_content_version	Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.
section_data_ids	Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc
store	Tracks the specific store view / locale selected by the shopper.

Google Analytics Cookies (Non-Exempt)

The following cookies are used when Google Analytics is fully enabled for your Magento installation. To disable these cookies for GDPR compliance, see: Google Analytics Settings for GDPR. To learn more, see: Google Analytics Cookie Usage on Websites.

Cookie Name	Cookie Description
__utma	Distinguishes shoppers and sessions .This cookie is created when the JavaScript library executes and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics.
__utmt	Used to throttle request rate.
__utmb	Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics.
_utmz	Saves the traffic source or campaign that explains how the shopper reached your site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics.
__utmv	Stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie is updated every time data is sent to Google Analytics.

We use this information to improve our pages, detect new needs and assess the improvements to be introduced in order to provide a better service to users who visit us, adapting them, for example, to the most used browsers or terminals.

To allow, know, block or eliminate the cookies installed on your computer you can do so by configuring the browser options installed on your computer. You can find information on how to do it in the case you use as a browser:

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